Terms of Service
By using the Ayraa website, you agree to these terms. Please read them before placing an order.
1. Acceptance of Terms
These terms govern your use of the website and services. By browsing, registering, or purchasing, you confirm that you are legally able to enter into a contract.
2. Products and Pricing
Products are subject to availability. Prices are shown in Pakistani Rupees and may change without notice. Confirmed orders are not affected by later price changes.
3. Orders and Payment
Orders are currently accepted on a Cash on Delivery basis. We may cancel orders suspected of fraud or orders that cannot be fulfilled.
4. Shipping and Delivery
Delivery timelines are estimates and may vary based on courier conditions or public holidays.
5. Returns and Refunds
Eligible issues must be reported within 3 days of delivery. Please refer to our Returns Policy page for strict eligibility rules.
6. Intellectual Property
All website content, imagery, text, and branding are protected and may not be reused without permission.
7. Governing Law
These terms are governed by the laws of Pakistan.
Privacy Policy
We collect only the information needed to process orders, communicate with you, and improve the store.
1. Information We Collect
When you place an order, we collect your name, phone number, email address, and delivery details. We may also collect basic analytics data to improve the website.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations and delivery updates
- To respond to customer care enquiries
- To send promotional updates if you opt in
3. Data Sharing
We do not sell your personal information. We only share delivery details with logistics partners when needed to fulfill your order.
4. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
Contact Us
For legal or privacy requests, contact us through the channels below.