Shipping & Returns
We deliver across Pakistan with clear timelines and simple return rules.
Shipping Information
Order Processing
Orders are processed within 1 to 2 business days. You will receive an order confirmation after checkout.
Delivery Timeline
Standard delivery across Pakistan usually takes 3 to 5 business days. Remote areas may take up to 7 business days.
Cash on Delivery
We currently offer Cash on Delivery across Pakistan.
Shipping Charges
Shipping charges are shown at checkout. Free shipping can apply during selected offers.
How to Return
Eligible items can be returned or exchanged within 3 days of delivery.
Contact Us
Message us within 3 days of delivery with your order number and reason for return.
Return Review
We check whether the item is eligible for return or exchange.
Pickup or Drop-off
If approved, we will guide you on the next step for collection or handover.
Exchange or Credit
Once inspected, we process exchange or store credit according to the return outcome.
Non-Returnable Items
- xItems that have been worn, washed, or altered
- xProducts without original tags or packaging
- xCustom-stitched or made-to-order pieces
- xSale or clearance items
- xOpened bedding items
- xHijabs and scarves for hygiene reasons
Have a Question?
Our customer care team is available Monday to Saturday, 10AM to 6PM PKT.